Privacy Policy

Last updated: 01/08/2026

Soapp Information Technology (“Soappit”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or engage our services, in accordance with Singapore’s Personal Data Protection Act (PDPA).

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and company name when you fill out a form, request a quote, or book a meeting.
Project Information: Details you share about your business, project requirements, or technical needs when engaging our services.
Technical Data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
Communication Records: Records of emails, calls, or messages exchanged with our team.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and quote requests
Deliver, manage, and support the services you engage us for
Communicate project updates, invoices, and support matters
Improve our website and service offerings
Send occasional updates about our services, where you have consented to receive them
Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data based on your consent, the necessity of processing to perform a contract with you, or our legitimate business interests in operating and improving our services, consistent with the PDPA.

4. Cookies

Our website uses cookies to understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.

5. Sharing of Information

We do not sell your personal data. We may share information with:

Trusted third-party vendors who support our operations (e.g., hosting providers, payment processors, analytics tools), bound by confidentiality obligations
Professional advisors where necessary for legal or business purposes
Authorities, where required by law

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, or as required by applicable law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or loss.

8. Your Rights

Under the PDPA, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Withdraw consent for us to use your data
Request deletion of your data, subject to legal or contractual obligations

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, contact us at:

Soapp Information Technology
Singapore
Email: info@soappit.com